terms of service

Welcome to muttrest! These Terms of Service govern the use of our website and services. By accessing our website and using our services, you agree to these terms. If you do not agree with these terms, please do not use our services.


1. General Information

muttrest Inh. Max Ivanov
Represented by: Max Ivanov
Alleestr. 159
44793, Bochum
Germany
Email: muttrest@gmail.com
Phone: +49 175 1270875


2. Use of the Website

By accessing our website, you confirm that you are at least of legal age in your country or that you have given us your consent to allow any of your minor dependents to use this site. You agree not to use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or destructive code.

Please note that this website may contain material that is intended for individuals who are 18 years of age or older. It is strictly forbidden for individuals under the age of 18 to order, commission custom stickers, or upload files that contain 18+ material. By accessing these parts of the site or engaging in transactions involving 18+ content, you confirm that you are at least 18 years old.


3. Products and Services

We primarily offer handmade and pre-made stickers and prints, which are designed and manufactured by our collective. We strive to display the colors and images of our products as accurately as possible. However, we cannot guarantee that the color display on your monitor will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services that we offer.


4. Pricing and Payment

All prices are listed in Euros and are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

We accept payments via methods such as credit cards and PayPal. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.


5. Shipping and Delivery

We ship our products worldwide. Shipping costs and estimated delivery times are provided at checkout. Delivery times are estimates and cannot be guaranteed. We are not responsible for delays caused by shipping carriers or customs.


6. Returns and Refunds

Our return policy lasts 14 days from the date of delivery. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. A receipt or proof of purchase is also required.

Certain types of goods are exempt from being returned. These include perishable goods, custom orders, and downloadable software products.

Refunds will be processed once the returned item is received and inspected. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.


7. Intellectual Property

All content, including but not limited to images, text, graphics, logos, and designs available on this website, is the property of muttrest or our content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws. You may not use our content without our express written permission.


8. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.


9. Limitation of Liability

Muttrest shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of any of the services or products purchased from us. This includes, but is not limited to, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages.


10. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Germany.


11. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


12. Contact Information

Questions about the Terms of Service should be sent to us at muttrest@gmail.com.